We want to ensure that you are completely satisfied with your purchase. Therefore, we have a hassle-free returns policy in place. Please find the details below:

• Eligibility:

  • Items must be unused, in their original condition, and with all tags and packaging intact.
  • Returns must be initiated within 30 days of the purchase date.
  • Personalized or custom-made items cannot be returned, unless there is a manufacturing defect.

• Process:

  • To initiate a return, please contact me by email with your order details, reasons for the return, and any supporting information or photographs, if applicable.
  • Once your return is approved, you will receive instructions on how to proceed with the return, including the return address. Please ensure that the items are securely packaged to avoid damage during transit.
  • We recommend using a trackable shipping method to ensure that your return reaches us safely.
  • Once we receive the returned items and they are inspected for eligibility, a refund or exchange will be processed.

• Refunds and Exchanges:

  • Refunds will be issued to the original payment method used for the purchase, unless otherwise requested. Please allow up to 5 business days for the refund to be processed.
  • In case of an exchange, the replacement item will be shipped to you once the return is received and inspected.

• Shipping Costs:

  • If the return is due to our error or a defective item, we will cover the return shipping costs. Please contact me for further instructions.
  • If the return is due to preference or a change of mind, the customer may be responsible for the return shipping costs.

• Damaged or Defective Items:

  • If your item arrives damaged or defective, please contact me immediately. I may request photographs or additional information to assess the issue and provide the appropriate solution, such as a replacement or refund.

Please note that the above returns policy applies to online purchases only.

If you have any further questions or need assistance with a return, please do not hesitate to contact me!